Shipping & Delivery Policy
At Luxe and Laurel Boutique, we believe that the journey of your acquisition should be as refined as the piece itself. Because we curate our collections from a diverse network of elite suppliers and designer partners, shipping times and processes may vary depending on the specific items in your order. We are committed to providing you with delivered real-time reporting throughout the fulfillment process so you are always informed of your order's journey.
Order Processing and Handling
Upon placing an order, our team begins a meticulous quality check and preparation process. Most orders are processed within 1 to 3 business days, though some boutique pieces sourced through our specialized partners may require up to 5 business days for handling. Our daily handling cutoff time is 2:00 PM EST, and orders placed after this window will begin processing on the following business day.
Transit Times and Delivery Estimates
To provide you with the most efficient service, we utilize various logistical routes. For items fulfilled through our domestic designer network via Shopify Collective, you can generally expect delivery within 3 to 7 business days following the processing period. For unique selections sourced through our international partners at CJ Dropshipping, the transit time typically ranges from 7 to 15 business days. Please note that these timeframes are estimates, and while we strive for the fastest possible delivery, external factors such as customs or local carrier delays may occasionally extend these windows.
Shipping Costs and Tiers
We aim to keep our shipping rates as transparent as possible. Standard shipping is offered at a flat rate of $9.95 for all orders under $100, while we are pleased to provide complimentary standard shipping for all acquisitions exceeding $100. At checkout, you will see a combined shipping rate that reflects the total cost for all items in your cart, regardless of whether they are arriving from multiple fulfillment centers.
Tracking and Order Status
Transparency is a cornerstone of our service. Once your order has been dispatched, you will receive a confirmation email containing your tracking information. This allows you to monitor your package's progress through its entire transit. If your order contains items from different partners, you may receive multiple tracking numbers and separate packages to ensure each item reaches you as quickly as possible.
Service Area and Restrictions
Currently, Luxe and Laurel Boutique primarily serves customers within the United States. We do not ship to P.O. Boxes or APO/FPO addresses at this time to ensure the secure and reliable delivery of our designer goods. Should you have any specific questions regarding a delivery to your location, our concierge team is available at concierge@luxeandlaurelboutique.com to provide a current landscape analysis of available shipping options for your area.